Keep your website off your to-do list.
Care for websites we build, with predictable monthly credits.
Compare plans.
Pick the amount of help you expect to use.
One support credit covers up to 15 minutes of work.
- Best for
- Occasional changes
- Website hosting + domain renewal
- Not included
- Sites covered
- As needed
- Additional managed website
- —
- Monthly credits
- —
- Included work time
- Purchased as needed
- Additional credit
- $35
- Business email
- $150 setup + $25/user/mo
- Initial response target
- Based on availability
- Quarterly prepay
- —
- Annual prepay
- —
- Best for
- Basic upkeep
- Website hosting + domain renewal
- Included
- Sites covered
- 1 included
- Additional managed website
- +$49/mo each
- Monthly credits
- 1
- Included work time
- Up to 15 min
- Additional credit
- $33
- Business email
- Setup waived*$25/user/mo
- Initial response target
- Within 5 business days
- Quarterly prepay
- $282 total$94/mo · save 5%
- Annual prepay
- $1,069 total$89/mo · save 10%
- Best for
- Regular updates
- Website hosting + domain renewal
- Included
- Sites covered
- 1 included
- Additional managed website
- +$49/mo each
- Monthly credits
- 4
- Included work time
- Up to 1 hour
- Additional credit
- $31
- Business email
- Setup waived*$25/user/mo
- Initial response target
- Within 5 business days
- Quarterly prepay
- $510 total$170/mo · save 5%
- Annual prepay
- $1,933 total$161/mo · save 10%
- Best for
- Frequent changes + faster response
- Website hosting + domain renewal
- Included
- Sites covered
- 1 included
- Additional managed website
- +$49/mo each
- Monthly credits
- 8
- Included work time
- Up to 2 hours
- Additional credit
- $29
- Business email
- Setup waived*$25/user/mo
- Initial response target
- Priority: within 3 business days
- Quarterly prepay
- $852 total$284/mo · save 5%
- Annual prepay
- $3,229 total$269/mo · save 10%
| Plan | Pay As You Go$35 / credit | Platform Admin$99 / mo | Website Care$179 / mo | Website Care Plus$299 / mo |
|---|---|---|---|---|
| Best for | Occasional changes | Basic upkeep | Regular updates | Frequent changes + faster response |
| Website hosting + domain renewal | Not included | Included | Included | Included |
| Sites covered | As needed | 1 included | 1 included | 1 included |
| Additional managed website | — | +$49/mo each | +$49/mo each | +$49/mo each |
| Monthly credits | — | 1 | 4 | 8 |
| Included work time | Purchased as needed | Up to 15 min | Up to 1 hour | Up to 2 hours |
| Additional credit | $35 | $33 | $31 | $29 |
| Business email | $150 setup + $25/user/mo | Setup waived*$25/user/mo | Setup waived*$25/user/mo | Setup waived*$25/user/mo |
| Initial response target | Based on availability | Within 5 business days | Within 5 business days | Priority: within 3 business days |
| Quarterly prepay | — | $282 total$94/mo · save 5% | $510 total$170/mo · save 5% | $852 total$284/mo · save 5% |
| Annual prepay | — | $1,069 total$89/mo · save 10% | $1,933 total$161/mo · save 10% | $3,229 total$269/mo · save 10% |
*Email setup waiver applies to standard initial mailbox and DNS setup. The $150 waiver is earned at $50 after each of the first three paid months. If service ends earlier, the remaining balance is due: $100 after month one, $50 after month two, and $0 after month three. Email seats remain $25/user/month. Migrations and advanced configurations are quoted separately.
What is a support credit?
A support credit is a simple way to measure small website updates.
Use credits for everyday changes.
Text edits, image swaps, business-hour updates, adding a team member, and other routine website work.
You approve larger requests first.
If a change needs multiple credits, Sierra Systems tells you how many before work starts. Unused monthly credits do not roll over.
Request it. We handle it.
The credit system removes hourly quotes and surprise invoices from routine website changes.
Choose the level
Pick the amount of included monthly time that fits the business.
Send the change
Email the request. Sierra Systems confirms the credit use before starting.
Stay flexible
Buy extra credits when needed or change plans as your website workload changes.
Want the website managed?
Website Care is available only for websites Sierra Systems builds. Tell us how much ongoing help you expect to need.
Talk about website care